Data Encryption
Encryption in Transit
All data transmitted between your browser and our servers is encrypted using:
- TLS 1.3: The latest and most secure transport layer security protocol
- Perfect Forward Secrecy: Each session uses unique encryption keys
- HSTS: Enforced HTTPS to prevent downgrade attacks
- Certificate Pinning: Additional validation of SSL certificates
Encryption at Rest
All stored data is encrypted using:
- AES-256 Encryption: Military-grade encryption for all database records
- AWS KMS: Encrypted encryption keys managed by AWS Key Management Service
- Encrypted Backups: All backups are encrypted before storage
- Secure File Storage: Documents and uploads encrypted in S3 with server-side encryption
Authentication & Access Control
User Authentication
- AWS Cognito: Enterprise-grade authentication service
- Bcrypt Password Hashing: Passwords hashed with high-cost salt rounds (never stored in plaintext)
- Multi-Factor Authentication (MFA): Optional TOTP-based 2FA for additional security
- Session Management: Secure, short-lived JWT tokens with automatic expiration
- Brute Force Protection: Automatic account lockout after failed login attempts
Access Control
- Role-Based Access Control (RBAC): Strict permissions and access policies
- Principle of Least Privilege: Users and services only have minimum required permissions
- API Authentication: All API requests require valid authentication tokens
- Rate Limiting: Protection against API abuse and DDoS attacks
Infrastructure Security
AWS Cloud Security
DealVelo is hosted on Amazon Web Services (AWS), which provides:
- Data Centers: Secured facilities with 24/7 physical security and monitoring
- Network Isolation: VPC (Virtual Private Cloud) with private subnets and security groups
- DDoS Protection: AWS Shield Standard for automatic DDoS mitigation
- Compliance Certifications: SOC 1/2/3, ISO 27001, PCI DSS Level 1, HIPAA, and more
- US-Based Servers: All data stored in AWS US-East-2 (Ohio) region
Application Security
- Secure Code Practices: Regular code reviews and security audits
- Input Validation: All user input sanitized to prevent injection attacks
- CSRF Protection: Cross-Site Request Forgery tokens on all forms
- XSS Prevention: Content Security Policy (CSP) headers and output encoding
- SQL Injection Protection: Parameterized queries and ORM frameworks
- Dependency Scanning: Automated vulnerability scanning of third-party libraries
Monitoring & Incident Response
Security Monitoring
- AWS CloudWatch: Real-time monitoring of all infrastructure and application metrics
- CloudTrail Logging: Complete audit trail of all API calls and user actions
- Intrusion Detection: Automated alerts for suspicious activity patterns
- Error Tracking: Comprehensive logging of errors and exceptions
Incident Response
In the event of a security incident, we have established procedures to:
- Immediately contain and investigate the incident
- Notify affected users within 72 hours (as required by GDPR)
- Implement corrective measures to prevent recurrence
- Conduct post-incident review and update security policies
Data Backup & Recovery
- Automated Backups: Daily encrypted backups of all database data
- Point-in-Time Recovery: Ability to restore data to any point within the last 35 days
- Geographic Redundancy: Backups stored across multiple AWS Availability Zones
- Disaster Recovery Plan: Tested procedures for rapid service restoration
- Backup Encryption: All backups encrypted at rest using AES-256
Payment Security
Stripe Payment Processing:
- PCI DSS Level 1 Compliance: Stripe is certified to the highest level of payment security
- Tokenization: Credit card details never touch our servers (handled entirely by Stripe)
- 3D Secure: Additional authentication layer for online payments
- Fraud Detection: Stripe Radar machine learning-based fraud prevention
We never store, process, or have access to your full credit card information. All payment data is handled securely by Stripe.
Privacy & Data Handling
- Data Minimization: We only collect data necessary for platform functionality
- No Data Selling: We NEVER sell your data to third parties
- GDPR Compliant: Full compliance with EU data protection regulations
- CCPA Compliant: California Consumer Privacy Act compliance
- Data Deletion: Complete data removal within 30 days of account deletion request
🔍 Transparency
For complete details on how we collect, use, and protect your data, please review our Privacy Policy.
Third-Party Security
We work only with trusted, industry-leading service providers who maintain high security standards:
Amazon Web Services (AWS)
• SOC 1/2/3, ISO 27001, PCI DSS Level 1, HIPAA compliance
• Physical data center security with 24/7 monitoring
• Network isolation and DDoS protection
Stripe (Payment Processing)
• PCI DSS Level 1 certified (highest security level)
• Tokenization ensures we never see your card details
• Advanced fraud detection and prevention
OpenAI (AI Features)
• Data sent only when you explicitly use AI features
• Data anonymized before processing
• Does not train models on your data per OpenAI API terms
Responsible Disclosure
If you discover a security vulnerability in DealVelo, please report it responsibly:
🛡️ Security Disclosure
Email: security@dealvelo.com
Please include:
• Description of the vulnerability
• Steps to reproduce the issue
• Potential impact assessment
• Your contact information (for follow-up)
We will acknowledge receipt within 48 hours and provide a resolution timeline.
Security Best Practices for Users
You play an important role in keeping your account secure. We recommend:
- Strong Passwords: Use unique, complex passwords (minimum 12 characters, mix of letters, numbers, symbols)
- Enable MFA: Turn on Multi-Factor Authentication in your account settings
- Log Out: Always log out when using shared or public computers
- Verify Emails: Be cautious of phishing emails—we'll never ask for your password via email
- Keep Software Updated: Use the latest browser version for best security
- Monitor Activity: Review your account activity regularly for any suspicious actions
Questions About Security
For security questions or concerns, please contact us:
Security Team: security@dealvelo.com
General Support: support@dealvelo.com
Privacy Inquiries: privacy@dealvelo.com